Terms & Conditions

TERMS OF USE

Online store mangim.com
Seller: Mangim OÜ
Address: Kodu Street 12, Tallinn
Email: autor@mangim.com
Effective from: 2025-10-28

1. GENERAL TERMS AND CONDITIONS

These terms and conditions govern the purchase of books and other products on the website mangim.com (hereinafter referred to as the “e-shop”). By placing an order, you agree to these terms and conditions.

The e-shop operates in accordance with the laws of the Republic of Estonia.

2. ORDERS AND PAYMENT

2.1 Placing an Order

  • To place an order, select a product, add it to your cart, and follow the checkout instructions
  • The order is considered submitted when you have completed all order placement steps and confirmed it.
  • We will send the order confirmation to your email address

2.2 Prices

  • All prices include VAT
  • Within Estonia, postage is included in the price (unless otherwise stated).
  • International shipping costs will be added according to the destination

2.3 Payment

  • Payment is made through the Montonio payment solution.
  • We support Apple Pay and other common payment methods in Estonia
  • Order processing after payment is received

3. CONTRIBUTION TO COSMIC BALANCE

The online store also allows for a voluntary “balance contribution” for those who received the book in another way (from a friend, download, etc.). This is a voluntary gesture for cosmic balance, not a mandatory payment.

4. DELIVERY

4.1 Consumption areas

  • English: parcel locker or courier
  • International: according to the selected transport service

4.2 Delivery Times

  • Within Estonia: Ships out 2-5 business days after book purchase
  • International: Ships within 2-7 business days of book purchase

4.3 Responsibility

  • We are responsible for the goods as long as they are in our possession
  • In case of damage to the goods by the delivery service, please report the damage within 3 business days.

5. RIGHT OF RETURN

Under the Consumer Protection Act, you have the right to cancel an order within 14 days of receiving the goods.

Return Policy:

  • The book must be unused and in saleable condition.
  • Please report the return by email
  • Return shipping costs are borne by the buyer
  • If we return within 14 days

To return, please fill out E-store withdrawal form.

6. COPYRIGHT AND DISTRIBUTION

Our philosophy is that free distribution of the book is welcome. The book may be copied, shared, and distributed for commercial purposes as well. This applies to the physical book you have acquired.

This text is permitted – I repeat, precisely permitted, not forbidden – to be copied, reproduced, and distributed through all various media: electronically, mechanically, orally, scanned. It is permitted to reproduce and make photocopies and use them at your discretion without notifying the author. It is permitted to quote, partially or fully, without attribution to the author. It is permitted to use the book for any purpose, including commercial purposes. The book may be translated and published in any language, without restrictions.

Organizations that received the book for free and are using it for commercial purposes are encouraged to make a voluntary contribution on our website. This is a voluntary payment for cosmic balance and karma.

7. LIMITATION OF LIABILITY

  • The online store is not responsible for indirect damages.
  • We are liable only for direct damages to the extent provided by law.
  • We are not responsible for errors of third parties (e.g., transport service).

8. PROTECTION OF PERSONAL DATA

We process personal data in accordance with the Personal Data Protection Act and the GDPR.

Data to be collected:

  • Name, email, phone, delivery address
  • Order and payment details

Data usage:

  • Order processing and fulfillment
  • Customer support
  • Newsletter Sending (with your consent)

Data storage

  • Accounting records: 7 years
  • Marketing data: until consent is revoked

Your Rights: Access, Rectification, Erasure, Data Portability. Contact us by email.

More information on how we process personal data, including details about our authorized processors and cookie usage, is provided in our In the privacy policy.

9. RIGHT TO CLAIM

9.1. The Seller is responsible for the non-compliance of the goods with the contract terms or for a defect that already existed at the time of delivery and becomes apparent Over two years, from the moment the goods are handed over to the buyer.

9.2. It is assumed that in the first twelve months the latent defect already existed at the time of purchasing the item, provided that such an assumption is not contrary to the nature of the item or the defect.

9.3. In the event of a defect, the buyer has the right to contact the seller within two months at the latest by sending an email to autor@mangim.com.

9.4. The Seller is not liable for defects that arise after the goods have been handed over to the Buyer (e.g., as a result of improper use or maintenance of the goods).

9.5. If the goods have defects for which the seller is responsible, the seller shall repair or replace the defective goods. If the goods cannot be repaired or replaced, the seller shall refund the buyer all fees incurred under the sales contract.

9.6. The seller shall respond to the consumer's complaint in writing or in a form reproducible in writing. 15 days.

10. DISPUTE RESOLUTION

10.1. We will attempt to resolve disagreements through negotiation. If this is unsuccessful, you may turn to the Consumer Disputes Committee operating under the Consumer Protection and Technical Regulatory Authority (www.ttja.ee). The committee has the authority to resolve disputes arising from contracts concluded between a consumer and an undertaking. The review of a complaint by the committee is free of charge for the parties.

10.2. The buyer may also turn to the European Union's online dispute resolution platform (ODR platform) at https://consumer-redress.ec.europa.eu/index_et.

10.3. Laws of the Republic of Estonia apply.

10. CHANGES TO CONDITIONS

We reserve the right to amend these terms. Amendments will be effective upon publication on the e-store. Orders placed before the amendments come into effect will be subject to the terms and conditions applicable at the time of ordering.

11. CONTACT

If you have questions, please contact us:

  • Email: autor@mangim.com
  • Website: mangim.com

Last Updated: 12/07/2025